Shipping Information:

How much is the freight?

Free shipping to Auckland, Tauranga & Hamilton. Other areas North Island $11.50 per 10 Kg.
Total weight for your order must be in a be a minimum of 10 Kg.
 Sorry- no service to South Island at this time- we are working on it.

Who We Use?

We use Courier Post for our deliveries for home delivery (residential addresses). We also use Big Chill Distribution for deliveries to business addresses and also for the option of you picking up from a Big Chill depot.

Courier Post deliveries are sent in a polystyrene box, Big Chill deliveries are sent in a cardboard box. Orders are packed in an MPI approved liner. Via Courier Post orders are sent in a polystyrene box because polystyrene is the only choice available realistic choice for getting the product to you in good order and condition.

Because we are export certified by MPI we do not use second hand polystyrene boxes as we are not allowed to under the current MPI rules (cross contamination is not ideal, so we use new boxes). Mitre 10 and ITM both offer the service of taking these bins and recycling them. Please contact your local branch to ask if they are part of this scheme.

When Will Your Item be Delivered?

We dispatch orders that have been paid for on Tuesday and Thursday each week.

Orders dispatched Tuesday are delivered Wednesday, orders dispatched Thursday are delivered Friday.